A website that gets the enquiry
The phone number and a quote form, right on the first screen.
Case study: JMT Wood Build, Exeter
2–3 real enquiries a week from one carpenter’s website.
49 genuine enquiries between May and September 2026, with spam and tests removed. 13 in September alone, nearly double May.
- 2–3real enquiries a week49 genuine enquiries, May to September 2026
- 13enquiries in September alone, nearly double May
- Almost halfcame in evenings and weekends
- Top 3on Google for “builder Exeter”
Who JMT are
A family-run builder with a phone that never stops.
JMT Wood Build are carpenters and builders in Exeter and East Devon. Jody and the team do extensions, kitchens, lofts and renovations, and they’re often on site, not at a desk. That’s exactly when a new enquiry lands.
Before and after
Same builder. New website.
Before: a photo and a “Find out more” button. After: the phone number and a quote form, right on the first screen.
The first enquiry arrived within 3 days of the new site going live.
The first three months
Enquiries more than doubled in 3 months.
7 in May. 12 in June. 16 in July. And 13 in September.
Source: JMT’s enquiry alert log and form records. Spam and tests removed.
The jobs
Not small jobs.
15 extensions, 14 kitchens, 10 knock-throughs, 8 roofs, 7 bathrooms, 6 renovations and 5 loft conversions.
Almost half of the enquiries came in evenings and weekends, when nobody is at a desk.
The reply
A text back in under a second.
All 46 genuine enquiries with a mobile number got this text within 1 second. The other 3 of the 49 gave landlines or non-UK numbers.
This one was sent at 21:56 on a weeknight. The homeowner knew they’d been heard, and the text tells them Jody will reply within one working day.
How the follow-up works →
Found on Google
Top 3 on Google for “builder Exeter”.
JMT is the most-reviewed of the three: 5.0 stars from 78 Google reviews.
About 27,000 Google appearances in 3 months, 1,033 of them for “builders exeter”.
What JMT gets
The five things we set up.
Missed calls texted back
A missed call gets a text back within a minute.
Instant reply and follow-up
A text within a second of the form, a nudge if they go quiet, and quote chasers on day 3 and day 7.
Google review requests
Once a job is marked done, the customer is asked for a Google review.
One app for enquiries
Every enquiry, call and customer text in one place on the phone, with push notifications.
What this doesn’t say
We’re not claiming how much work JMT won or what it was worth. These are enquiries, not jobs, and they come from the website only. One client, real numbers.
- £197 a month
- No setup fee
- No contract
- Live in 14 days
- 30-day money-back guarantee
Want the same for your business?
Watch the 5-minute breakdown, then book a free 15-minute call if it looks right. Not happy in the first 30 days? Full refund, no questions asked.
Watch the 5-minute breakdown →
£197 a month. No contract.